Informatics study program supports the success of student studies by delegating academic advisors from the teaching staff team. Academic advisors provide academic guidance to students with meetings at least twice each semester. The list of support and assistance service provided by the study programme, and the personnel or unit in charge are as follows:

• Head of Study Program

The person in-charge of evaluation and development in study guidance.

• Academic Advisor

The staff, usually a lecturer that help students to prepare their individual study plans and follow their developments. They provide guidance in the selection of compulsory and elective courses from the perspective of career guidance. They are study guidance personnel appointed by the chair of the study program. Students can consult with them if there are problems with study.

• Thesis Advisor

A lecturer chosen to provide guidance in the selection of research topics and to prepare the final project for students, and guidance in the development of thesis, data processing, and research methodology.

• Lecturer

The lecturers facilitate the learning process that has been previously scheduled in accordance with the assignments assigned by the head of the study program.

• Counseling

A service provided by the university to counsels students in problems related to studies and learning, even personal problems where needed, and provides expertise in issues involving learning and guidance. More information can be found on https://pbk.unhas.ac.id/ 

• Orientation

Academic rules governing all matters relating to the life and academic environment of the university are formulated in the Rector's Decree on Academic Orders No. 1870/H4/P/2009. These comprehensive academic rules are shared with new students during the new student orientation period. Prior to the school year, an orientation week is held to introduce students to the university environment and academic culture. This activity also provides opportunities for students to interact with each other.

• Center of Technology

At the faculty level, the Faculty of Engineering has a COT (Center of Technology) which establishes strong relationships with agencies, companies, and planning bureaus. COT can help direct students who will do practical work or internships in COT-related offices or planning agencies. Students who do internships will be guided by a supervisor (lecturer) with relevant competencies. Students are also guided/guided by lecturers appointed by the Unhas Community Service Unit in community service programs.

• Language Center

The Language Center is one of the technical service units under the auspices of Hasanuddin University which has the main task of providing language services to the community. The Language Center provides support to students who want to study and improve their English language skills or increase their TOEFL scores which are one of the requirements for undergraduate graduation.